Terms & Conditions

The following conditions apply to the hire of any item including marquees and any other piece of equipment by us, Be Upstanding Marquees, to you the customer. In these conditions, the word ‘equipment’ includes any item hired by us to you. 

The terms of these conditions can only be altered with our written agreement. 

Acceptance of Quotation

No binding contract will exist until you have accepted our quotation in writing and paid a 25% deposit and we have issued you with a written acknowledgment of your acceptance. Quotations remain valid for 14 days from the date stated on them provided that the equipment is still available.

Basis of Quotation

All quotations are made subject to the following understandings:

  1. Hire charges do not include attendance by our employees for any purpose other than erecting and dismantling marquees.

  2. Hire charge quotes for furniture and other catering hire equipment do not include erecting, dismantling or placing.

  3. Period of hire means the period for which the equipment is required to be ready for use.

  4. The size and surface of the site are suitable for erection of equipment.

  5. You have informed us of any drains, pipes, cables or other obstacles which might affect the site. It should be noted that the pegs holding marquees may be driven up to one metre into the ground. You should note that you are responsible for repairing and making good any change caused to the site by erection or dismantling of any equipment. The site must be cleared of all obstacles prior to delivery of the marquee. If we have to move any obstacles we will not be held liable for any damage as a result of this.

  6. You will be liable for any additional costs or charges of Be Upstanding Marquees in the event

that extra work or equipment outside the terms of a quotation is required or the equipment is required or used for any period outside the period of hire.

Order Confirmation and Amendments

  1. Only those items listed on customer quotations/invoices will be delivered.

  2. It is contingent on the client to ensure that all goods/services ordered appear correctly on the order list as required. Only items which appear on the order list will be delivered. Any amendments must be made prior to the order being dispatched. Please ensure your order list is correct and complete as it will not be possible to amend your order once it has been dispatched.

  3. All changes to existing orders must be in writing and will only be agreed once written confirmation is received by the client.

Payment

A minimum deposit of 25%of the total hire invoice must be paid prior to Be Upstanding Marquees acknowledging the booking. The balance of the hire charge shall be payable by you 10 days prior to the event. If payment is not made on the due date, you shall be liable for interest on any amount outstanding at a rate of 2% per week.

Cancellation

In the event that you cancel the contract, any deposit that you have paid shall be forfeited. In addition you will be liable to pay the following percentage of the hire charge quoted dependent on the period of notice given prior to the date of commencement of the hire. The deposit shall be deducted from the percentage payable.

Period of notice and Percentage charge

More than 90 days
25% or deposit paid, whichever is the greater

61 - 90 days
45% or deposit paid, whichever is the greater

31-60 days
60% or deposit paid, whichever is the greater

8-30 days
75% or deposit paid, whichever is the greater

Up to 7 days
100%

Delay

We shall not be liable for delay or failure to complete any contracts as a result of:

  • The site being unsuitable or access being unavailable on the date stated for delivery

  • Adverse wind or weather conditions

  • Loss or damage to equipment by fire or flood

  • Any industrial dispute, lockout or strike

  • Any cause outside our control

  • Grass sites which have not been cut

Non-availability of equipment

If for reasons beyond our control any equipment booked is not available for the period of hire, we reserve the right to substitute an alternative size of marquee or other equipment to meet, as near as possible, your requirements. If we do so, you will not have any claim against us. In the event that we cannot substitute suitable alternative sizes of equipment we shall notify you of cancellation of the contract in which event any deposit or other monies paid by you will be refunded immediately, but otherwise no claim shall lie against us.

Delivery to site

You must have the site available and in a suitable condition for the setup of the equipment at the time stated for delivery. You should either be available personally or have a representative available at the site at the time stated for delivery to check equipment delivered and sign the appropriate delivery note. If you are not present and do not have a representative at the site at the time of delivery:

  • You will be deemed to have accepted delivery of the items specified in the delivery note.

  • We will erect the marquee in such a manner and location as we consider appropriate, provided that we shall follow in so far as possible any plan supplied by you.

If you require us to move any marquee already erected not by us you will be liable for an additional charge. 

Ownership

All equipment hired remains at all times the sole property of Be Upstanding  Marquees. You may not sub hire or part with possession of the equipment and you may not allow any lien or encumbrance to be created over the equipment.

Care of equipment

  • You are responsible for and shall indemnify us against any loss of or damage to all hired equipment, whatever the cause.

  • You must provide us proof of having arranged insurance in your name for the hired equipment at least seven days prior to the delivery date of the equipment.

  • You must ensure that all equipment is adequately heated when necessary so as to protect the equipment from frost, snow or ice damage and you must ensure that the collection or building up of snow on any equipment is not allowed.

  • Given the risk of damage to a marquee in windy conditions you must take all reasonable precautions to ensure that all openings are firmly closed when not in use and are open only for the purposes of entering and leaving the marquee.

  • All heating and cooking equipment must be placed a minimum of six feet from the marquee panels and must not be left unattended whilst in use. There must be no heating or cooking within the marquee other than by electrical appliances or purpose designed butane or propane gas appliances. Barbeque equipment or open fires used outside must be placed a minimum of fifteen feet from the marquee.

Limitations of Liability

In the event that we fail to fulfil any terms of the hire contract our liability is limited to refund or cancellation of any hire charges. Under no circumstances shall we be liable to you for any indirect, special or consequential loss or damage (whether for loss or profit or otherwise) cost expenses or ©Marquees, our employees or agents or otherwise which arise out of or in connection with the hire of the equipment and our entire liability under and in connection with the hire contract shall not exceed the amount of hire charges. This condition shall not apply to death or personal injury caused by our negligence.

Insolvency of Customer etc.

If you become insolvent or are made bankrupt or come to any arrangement or scheme with your creditors, or if you are a company, you have a liquidator, receiver or administrator appointed or if you breach any of these conditions then we may cancel the hire contract immediately and remove any equipment delivered.

Smoking in Enclosed Public Places

Responsibility for complying with the Public No Smoking Law (if applicable) rests with the customer for the duration the marquee is erected.

©Be Upstanding Marquees 2023